Drop Us A Line

Submit your question below and we'll get back to you as soon as possible.

For all "orders" related questions please include your order number (returns, exchanges, where's my package etc).

Please do get in touch!

We'd love to hear from you - please use the form to send us your question, comments, message or ideas.

Email: support@loyalnineapparel.com

Opening Hours:
Monday to Friday: 10am - 8pm EST.


Q: How will I know when my order has shipped?

A: As soon as your order is shipped, we will send you a shipping confirmation email with your tracking number. Orders take about 5 business days to process, plus the shipping time to you.

Q: How long will it take for my order to arrive once it has shipped?

A: Depending on the postal carrier, shipping typically takes about 3-5 business days.

Q: USPS tracking says the package was delivered (to your correct address), but it's not in my mail box or on my porch?

A: With about 98% assurance, your post office still has it or they delivered to one of your neighbors by mistake. You should check both options before contacting us.